04 — AI Agents
The problem it solves
Taking orders by messaging ties up a person permanently at peak times: repeated questions, forgotten options, orders copied by hand into a notebook, and mistakes that cost a discount or a customer.
Our approach
Order-Taking Agent
The agent guides the customer step by step: products, quantities, options, delivery details. It never lets a missing option slip through and always confirms a summary before validation.
Every confirmed order reaches you structured and ready to prepare, and can be synced with your management tool. At peak times the agent serves several customers in parallel without anyone waiting.
No orders left waiting
Several customers served in parallel, including at peak activity.
Fewer mistakes
Options and quantities confirmed with the customer before validation: costly errors disappear.
Team freed up
Your staff prepare orders instead of answering the same questions all day.
Usable orders
Each order arrives structured and syncable with your system, with no re-entry.
What's included
- Order agent trained on your catalogue
- Guided ordering flow with option handling
- WhatsApp and/or Messenger integration
- Automatic summary and confirmation to the customer
- Structured order handoff to your team
- Sync with your management tool or store
- Handling of unavailable products
- Dashboard of received orders
- Team training and initial tuning
Our process, step by step
Diagnostic call (free)
We review your current ordering path and pinpoint where errors and waiting occur.
Written proposal
Channels, catalogue scope, management integrations, timeline and price.
Catalogue modelling
Structuring products, options, availability and delivery rules.
Setup & testing
Channel connection, end-to-end order testing against your real cases.
Go-live & tuning
Public launch, review of first orders, refinement of the flow.
FAQ
Frequently asked questions
Does it handle out-of-stock products?
Yes. Availability rules are defined during scoping: the agent offers an alternative or flags the shortage.
Do orders land in my system?
Yes — syncing with your management tool or store is part of the scope defined in the proposal.
Can a customer reach a human?
Yes, at any point. Escalation to your team is included by default.
Do I need a structured catalogue already?
No. Structuring your catalogue and its options is part of the setup.
Ready to move?
Let's discuss your project.
A 30-minute call is enough to know whether this service is the right lever for your situation — and we will tell you plainly if it is not.